Comment · Wed, October 20, 2021 · ND Owner
Reddit AMA | In-House Lab Edition
Original post in this thread
NootropicsDepotGuru · 77 points
​
We are very excited to announce that Nootropics Depot will be conducting its first-ever Reddit AMA (Ask Me Anything), which is a semi-live Q&A session, about our In-House Analytical Laboratory and we would love for you to join us! See below for full details and get your question(s) ready. We hope to see you there!
WHEN
STARTS: October 20th | 9am AZ MST
ENDS: October 22nd | 9am AZ M…
What they were answering
wickerstreet · 1 points
I absolutely loved your in house bacopa monnieri tablets (24% bacosides). Are you guys planning on offering the tablets again? They’ve been sold out for over a year and I can’t get a straight answer from customer support if you’re ever going to make another batch. Thank you!
u/MisterYouAreSoDumb · ND Owner
Yes! They are in process now. Why they have been out for so long is multifold. One, we shifted directly to partners in India for our Ayurvedic products. There was no reason to have China in the middle, when their history of use was mostly in India. This allowed us much more control over how the extracts were made. However, then COVID-19 hit. As you may know, India got hit pretty hard in a couple different waves. So this made sourcing from our normal partner difficult. Then came the quality issues. We had multiple batches that we either had to fail for bacopaside levels or heavy metals. It took us a while to work through those issues to get a raw material batch that met our standards. Then finally we got screwed by our tablet manufacturer. They basically lied to us for 8 months saying X batch was in process and would be done by Y date. Y date rolls around and they ghost us. Then they apologize and give us Z date. That date rolls around and we get nothing again. Finally we got on the phone with the owner of the company, and he admitted that none of our raw material had even been touched!!!! It was still sitting on the loading dock wrapped up! So we were waiting for months for these tablet runs to get done, with one broken promise after another. Then we find out they didn't even touch it. So we had to pull back all the raw material to our facility, and shift over to another partner. In that time we also decided to just bring our own entabulation in-house. So now we have an automated tablet press in our production facility, so we can press our own tablets. If you want something done right, it seems you have to do it yourself. So long answer: yes, 24% bacopa tablets are going back into stock soon.