Comment · Mon, June 1, 2020
Original post in this thread
wippstar · 5 points
Is their any way to not have free samples shipped with your order? Trying to avoid any issues with customs
What they were answering
iwantmyownname · 3 points
Excited for the ND samples in the future!, with your current and growing catalog, it could be a little surprise everytime you receive your order
u/MisterYouAreSoDumb
That's the plan!
Comment · Mon, June 1, 2020 · 2 pts
Just put a note on your order stating to not add any free samples, and our warehouse will leave them out.
Comment · Mon, June 1, 2020 · 6 pts
My pleasure! For now, any sample you get will only be of a Natrium Health product. So they are all natural. You should not have any customs issues. I get wanting to be extra cautious, though. Eventually we will start do
Comment · Mon, June 1, 2020 · 2 pts
They definitely can!
Comment · Tue, June 2, 2020 · 1 pts
Awesome! Glad to hear it! $180 in shipping?!? That's crazy talk! What shipping service did you use for that order? Which one of ours did you pick for this order?
Comment · Tue, June 2, 2020 · 1 pts
That's weird. DHL Express is usually good. Glad FedEx got you taken care of, though!
Comment · Tue, June 2, 2020 · 1 pts
How many items were in the order?
Comment · Tue, June 2, 2020 · 1 pts
Wait wait wait, there's no way 1 item costs $140 or even $88 for shipping! That's outrageous!
Comment · Tue, June 2, 2020 · 1 pts
That definitely sucks! I am glad your order with us went more smoothly!
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