Comment · Mon, January 15, 2018

BTC Payment didn't authorize and support didnt answer message

Original post in this thread

Shoyoudawhey · 1 points

Hi, I used bitcoin to pay for my 1st order with you guys, but it didn't authorize. I sent the right amount too. The block chain sent back my bitcoin. I sent a message to the ceretropic support email, but didn't get a response. Has this been an ongoing problem or is it an isolated issue?

What they were answering

Direct reply to the original post — see the thread post above.

u/MisterYouAreSoDumb

I don't see any open tickets for an issue like that. Perhaps your email went into spam. Can you PM me your information, and I can look it up?

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