Comment · Sat, August 19, 2017
Anyone else having trouble with CC payments?
Original post in this thread
navkat · 1 points
Declined three times. Same card on N.D.: no problem.
Contacted Ceretropic via email, no reply yet.
What they were answering
navkat · 3 points
Okay, sorted.
I received an email reply from your employee, Markayla, 20 minutes ago at at 1535 informing me that your dashboard reflected no reason for the decline.
I contacted my bank (Wells Fargo) and they lifted a block against your company on my account. They red-flagged you guys for processing the transaction out of Vancouver.
For future buyers reading this thread: please be advised that Wells Fargo blocks ALL Ceretropic transactions by default, pending telephone approval by you.
u/MisterYouAreSoDumb
Perfect! Sorry about my late response. You can disregard my PM. I am glad my team got it all sorted for you. Have a great weekend!