Comment · Mon, June 9, 2025 · ND Owner
Platinum Elite Tier
Original post in this thread
awhztin · 18 points
Now that I just spent over $1000 on the summer sale, will I begin earning 10 reward points for every dollar spent for the next 12 months?
Thank you so much for this loyalty program, I consistently reorder your products based on your transparency and quality standards. You guys are a shining example of how well a company can run and function where everyone benefits!
Seriously, you guys are awesome.
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · ND Owner
Since you spent $1K in one go, it's essentially a 365 day term. It is rolling, though. So for people that spend smaller amounts and build up to $1K, it will depend on when the orders were made, since it is rolling. Let's say you make 4 $250 orders to reach $1K. The tier will fall to the lower tier 12 months after the first order, unless another order it made to keep the rolling 12 month above $1K. Make sense?
Thank you for the support! We wanted to really set up a system that rewards people for supporting us more, and shows people that buying from us isn't just getting them the best products, it's helping to support our science and R&D efforts. Our advanced extractions, state of the art analytical lab, reference standard development, and cell culture lab could not have become a reality without customers like you supporting us, so thank you!