Comment · Thu, June 13, 2024 · ND Owner
Original post in this thread
NDSocialMedia · 52 points
What they were answering
outrun888 · 2 points
love FICP! shipped monday, received today wednesday in canada - order # 1837444
u/MisterYouAreSoDumb · ND Owner
Comment · Sun, June 9, 2024 · 11 pts
It's a Shia surprise!
Comment · Sun, June 9, 2024 · 14 pts
Son of a monkey's uncle! I go to bed without testing one thing! It's fixed now. If anyone already ordered, you can email us your order number and we will give you store credit.
Comment · Sun, June 9, 2024 · 17 pts
[Fixed!](https://www.youtube.com/watch?v=15HTd4Um1m4)
Comment · Sun, June 9, 2024 · 8 pts
[It's fixed. We're deeply sorry!](https://www.youtube.com/watch?v=15HTd4Um1m4)
Comment · Sun, June 9, 2024 · 5 pts
[All fixed now.](https://www.youtube.com/watch?v=15HTd4Um1m4)
Comment · Sun, June 9, 2024 · 6 pts
Natrium discount is fixed. That was my bad!
Comment · Sun, June 9, 2024 · 14 pts
Yeah, that's a shit situation. We placed our order for that back in OCTOBER! There's something fucky going on in the fish oil supply right now that is concerning.
Comment · Sun, June 9, 2024 · 12 pts
LOL, we always start at midnight. It's my bad. I told everyone I tested the codes, but I didn't toss a Natrium product in there to check that auto-discount. It's my fault for not double checking. My one year old son brou
Comment · Sun, June 9, 2024 · 5 pts
Natrium discount is all good now.
Comment · Sun, June 9, 2024 · 5 pts
FICP has been much much better so far!
Comment · Sun, June 9, 2024 · 4 pts
[It's all fixed now!](https://www.youtube.com/watch?v=15HTd4Um1m4)
Comment · Sun, June 9, 2024 · 6 pts
Agreed
Comment · Sun, June 9, 2024 · 14 pts
We're working on it! We want it to be right. We can't release a half-assed Tongkat stack. Let it cook!
Comment · Sun, June 9, 2024 · 3 pts
My pleasure! It would have been sooner, but we always start sales at midnight, and I felt like death last night when checking everything. So when it all looked good, I just passed out to get some rest. We always do midni
Comment · Sun, June 9, 2024 · 10 pts
I think we've killed all the fish...
Comment · Sun, June 9, 2024 · 6 pts
I sent a message to my team about it. Did you want to add things to the order?
Comment · Sun, June 9, 2024 · 7 pts
That's a big order! LOL
Comment · Sun, June 9, 2024 · 8 pts
Your order was already picked and pulled aside. My warehouse team grabbed it. They will swap out the myrrh to the larger size, and I will put the discount difference as store credit on your account.
Comment · Sun, June 9, 2024 · 7 pts
My pleasure!
Comment · Sun, June 9, 2024 · 7 pts
No, it was planned for midnight! It was also my idea, so this morning I put in our team chat: "Who's idea was it to start the sale at midnight on a Sunday? What an idiot that guy was!" LOL
Comment · Mon, June 10, 2024 · 7 pts
One formula did, but we decide to remove it because of the sleep side effects people were getting. Also, we want it to be an optimized Tongkat, not a whole stack of other things, so focusing more on the Tongkat makes sen
Comment · Mon, June 10, 2024 · 3 pts
Yeah, some people are definitely finding it to be!
Comment · Tue, June 11, 2024 · 2 pts
That's Amazon's restriction, unfortunately. We can't control where Amazon allows things to be sent.
Comment · Wed, June 12, 2024 · 2 pts
Escalated to Amazon? Good luck! Amazon support sucks donkey balls.
Comment · Thu, June 13, 2024 · 4 pts
It will have more bioactives than the 10%, with multiple different types of Tongkat in it, along with other supporting supplements to make the effects better.
Comment · Thu, June 13, 2024 · 5 pts
Nope!
Comment · Fri, June 14, 2024 · 2 pts
I just tested it, and it is fine for me. What do you have in your cart? What code are you using?
Comment · Sat, June 15, 2024 · 3 pts
We decided to do it this week because we have a lot going on late June/early July. My son was born late June last year, so we have family coming in for his first birthday. Also, some of our people are flying out of town
Comment · Sat, June 15, 2024 · 3 pts
Yeah, about what I expected. My whole team hates Amazon. If we didn't have to work with them, we wouldn't. It's just crazy they can get so big, but be so shit.
Comment · Fri, June 21, 2024 · 3 pts
We will have to reach out to them. From the information I got from sources, they want very high margins. It makes it difficult for brands like ours with high overhead and costs, because we just don't have the margins to
Comment · Tue, June 25, 2024 · 3 pts
That seems to be the case, because iHerb actually buys the product ahead of time, then sells it themselves. It's not like FBA. It's more like when Amazon sells a product directly. The below article gives an example. htt
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