Comment · Sat, May 25, 2024 · ND Owner
Why haven't recent user reviews been published to the website?
Original post in this thread
EdgyReggie89 · 10 points
I've noticed many products have reviews in 2022 as their most recent. I've also noticed three reviews I submitted three months ago haven't been published. This is not good corporate responsibility.
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · ND Owner
As others have stated, we dealt with multiple lawsuits regarding reviews and disease claims. The legality of customer reviews is actually a much more complex topic than most realize. I had no idea until I was in the middle of lawsuits surrounding it. I've had to learn a lot of hard legal lessons over the years, and that has made me especially cautious. Right now I am the only one that is allowed to look at or approve reviews, and I will admit, it has been a while since I had the time to go in there and do it. That's my bad. I am just too overworked and busy, but I don't trust anyone else enough to handle such a sensitive thing that has caused legal problems for us in the past. As others have stated, our lawyers' advice is to just not allow reviews. They are always more cautious than anyone, being lawyers and all. However, I know many people won't buy without reviews, so the only solution is for me to personally handle it. I just need to carve out some time to do it. I will go through them all this weekend. I'm not even supposed to be working right now. My wife might kill me because we are supposed to be somewhere in an hour. However, I promise I will get to them this weekend.