Comment · Sat, February 6, 2021 · ND Owner
Small Suggestion
Original post in this thread
InsectMagician · 10 points
Overlap the reviews and sorting features for NatriumHealth products on both the NatriumHealth website and NootropicsDepot website. It would provide potential customers more feedback, and thus more confidence (because almost all of your product reviews are positive) in making a potential purchase for those particular products. For example, when I sort by Best Selling on Natrium, the top result is Caffeine + NALT with only 2 reviews. When I click the same sorting feature in the Natrium subsection of the ND website, the top result is Dynamax with 20 reviews. Natrium's Dynamax page has 6 reviews.
I would think these changes would benefit Natrium much more than ND, as you are providing more consumer data-points for a much smaller website that is looking to grow. It would also provide some consistency between the 2 websites, which I know MYASD cherishes so much.
As a side note, I remember when Natrium first launched it was mentioned that a whole lot of products were in the pipeline. How many of those have launched so far, how many were shelved or pushed down the line?
I'm curious on the status of that brand as a whole, as it seems to struggle a lot more and appears neglected as a p…
What they were answering
umbrella_term · 1 points
Almost nobody organically makes reviews. You'll sell 1,000 units of something and get 1 review out of it organically.
Having read this, I went to leave a review on something from my latest order and actually struggled a bit with the entry. At first the "submit" button wasn't reacting at all. I refreshed the page, tried again, and it didn't show me the captcha. Something from my privacy- and safety-oriented browser extensions isn't playing along. Anyway, I opened a different Firefox profile and was then able to leave the review. Maybe you're losing some reviews this way.
Also, I don't like leaving you reviews if the product is not 5 stars for me. No point in bringing you score down if it's simply something that doesn't work for me personally but is life-changing for others.
Since I'm already giving website feedback, I thought you should know that my email server software treats your newsletter as spam. It detects certain issues, some of which are typical for spam, some just misconfiguration, and some that are used to track newsletter subscribers in what they read and click. Here's what it shows for the tart cherry blog I just got:
BAYES_SPAM (5.1) [100.00%]
ONCE_RECEIVED_STRICT (4)
HFILTER_HOSTNAME_UNKNOWN (2.5)
R_BAD_CTE_7BIT (1.05) [7bit,utf8]
URI_COUNT_ODD (1) [55]
RDNS_NONE (1)
HTML_SHORT_LINK_IMG_2 (1)
MANY_INVISIBLE_PARTS (0.6…
u/MisterYouAreSoDumb · ND Owner
Having read this, I went to leave a review on something from my latest order and actually struggled a bit with the entry. At first the "submit" button wasn't reacting at all. I refreshed the page, tried again, and it didn't show me the captcha. Something from my privacy- and safety-oriented browser extensions isn't playing along. Anyway, I opened a different Firefox profile and was then able to leave the review. Maybe you're losing some reviews this way.
Perhaps. However, people running privacy browsers and extensions are definitely in the vast minority. Most people are using a browser out of the box, like Firefox, Chrome, IE, etc. I can take a look at it, but we have a lot of scripts on the site for formatting and functionality. Privacy extensions and script blockers definitely mess with it. There's not much we can do about that, though. We have to run these extensions and scripts to get the look and functionality we want out of the stencil framework from Bigcommerce. They load as extensions, which isn't as streamlined as I would like. However, that's how Bigcommerce's systems work. We are kind of at the mercy of how that is all put together.
Most people just don't make reviews period. Doesn't matter the platform. Uncompensated reviews are very rare. I get why. It's just not something people do. I am guilty of it as well. I rarely make reviews myself. I do try to do reviews for companies I genuinely want to support, though. I just know the struggle.
The summed up "spam detection score" is over 17, and the filter activates at 6! I'd appreciate it if you could do something about the tracking bits (e.g. invisible pixels) in particular. None of us like being tracked in what we read and click. That said, I understand if the metrics you get from it are too valuable to lose, and I can just keep email images blocked and read the news on the website.
Yeah, the tracking is so that we don't send emails to people that are not interested in things. It's for interest targeting. If you never click on any of the mushroom links on our emails, you won't get future mushroom-specific emails. That's one example. Without tracking, we can't really tell if/what people are interested in. What email service are you using? We test everything for the major ones like Gmail. There is a spam check tool. It doesn't seem to be an in-depth as yours, though. I'll have to look into what those issues are that it flagged.