Comment · Fri, September 11, 2020 · ND Owner
I saw California has been going through a heat wave, any chance my order could have been damaged by the heat during shipping?
Original post in this thread
[deleted] · 2 points
My order was stuck in CA for a few days when they were getting temperatures of up to 50 degree C. Any chance the heat could have damaged my order (phenylalanine, cordyceps, yeast extract, tongkat Ali and shiitake)?
What they were answering
CompuuterJuice · 6 points
You guys also throw heat sensitive stuff into an insulated envelope with a cold pack which is next level customer service! Just got some coq10 today like that and it was nice and cold still.
u/MisterYouAreSoDumb · ND Owner
Yep, we use insulated mailers and cold packs for things that might be susceptible. Glad our efforts are appreciated!