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Comment · Tue, June 30, 2020 · ND Owner

Paiment problems

Original post in this thread

3ric843 · 3 points

Am i the only who is unable to pay for an order via credit card right now? I get an error message saying :

Something went wrong when trying to process your payment. Please review the error message and try again:
This transaction has been declined.

The information I entered is correct, I tried it multiple times. The card is valid and can take the transaction.

What they were answering

Direct reply to the original post — see the thread post above.

u/MisterYouAreSoDumb · ND Owner

We have enhanced fraud protection turned on right now, because we were hit with a couple of fraud rings recently that tired to charge over $100,000 in stolen cards. So we have gating in place. If you make a few attempts that are declined, our systems block you from making any more till we manually approve you. If you write our support team at [email protected], they can look up the denial code in our system to see why your card is getting denied.

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