Comment · Fri, May 22, 2020
Shipping to NZ in Covid times
Original post in this thread
Pwatg · 4 points
Hi, currently have an order stuck in Los Angeles (destination New Zealand) since 2 May. I've kind of given up on receiving this order anytime soon due to lack of flights etc.
Anyway, my query is if I pay priority shipping on a new order (the above mentioned is cheapest shipping) am I gonna get my package in reasonable time or will it likely get stuck like previous?
Anyway, keen for a reply and to re purchase but obviously not much point if the supply chain is stuffed.
Cheerz
What they were answering
softcornpore · 2 points
Thank you for the wonderful service. If the other package does end up coming through I will gladly pay for the products as mentioned by Rachel. I'm not sure how to go about that, should the need arise, but my plan was to contact customer service again if the package eventually makes it.
u/MisterYouAreSoDumb
It's my pleasure! Yeah, just email my support team if the original order does end up showing up.