Comment · Thu, April 5, 2018
Billing issue.
Original post in this thread
Eugreenian · 1 points
I thought you guys are located in Arizona? On my most recent order it charged the overseas fee like I purchased something in Europe even said UK on bank statement. Then notice it is shipping again from Arizona. What's up with the overseas charge?
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb
We have to load balance between multiple processors. One of them is in the UK. Remember how all of last year our card processing would go down at the end of the month? That's because our main processor has a cap on the amount we can process in a given month. So once we hit that, we would have no card processing till it reset on the 1st. That's not ideal, since most people don't use cryptocurrency. Now we load balance between multiple processors, and we no longer have to go down at the end of the month. If we did not have that, we would probably have card processing go down for at least 15 days a month. That would be unmanageable.